Take note

Music is so ubiquitous in New Orleans that it feels like a natural resource. But every note of every song is the product of somebody’s hard work, and most of those somebodies are getting a raw deal.

We tackled this problem as part of UX for Good, the initiative GreenHouse developed with Jason Ulaszek. Together, we enlisted a dozen of the country’s best user experience designers to join us, music industry executives, local performers and leaders of community organizers in figuring out how to improve musicians’ quality of life.

Our final report read: “To maintain the culture of music, musicians need access to different resource sets than other participants in the economy and social safety net. If we want musicians to keep doing the things musicians do, we need to design solutions that are compatible with the way musicians must live.”

We went on to detail several solutions, from re-tooling tipping to building new technologies for music career management. Our findings related to tipping spawned several new companies, through which musicians can automate tips from their fans.

UX for Good, which won the user experience design industry’s top award for our work in New Orleans, has also tackled challenges related to schools and genocide museums.